Security Team Leader at Lakeside Shopping Centre, Essex, United Kingdom

Savills Management Resources is recruiting a Security Team Leader for Lakeside Shopping Centre in Grays, Essex, United Kingdom. The position supports the Security Manager with daily operations, staff supervision, incident response, and compliance with security procedures.

The employer is looking for someone with previous security supervisory experience, a valid SIA Frontline Licence, first aid certification, and experience working in busy public-facing environments. The role offers an advertised annual salary of £36,685.

Job Overview

• Job Title: Security Team Leader
• Employer: Savills Management Resources
• Work Location: Lakeside Shopping Centre, Grays, Essex, United Kingdom
• Employment Type: Full-time
• Salary: £36,685 per year
• Working Hours: 40 hours across four shifts, described as four days on and four days off, covering day and night shifts
• Work Pattern: Shift work, including nights
• Essential Licence: Valid SIA Frontline Licence
• Other Essential Requirements: First Aid at Work certification and ACT/Counter-Terrorism training

About the Employer

Savills Management Resources provides management services for properties and commercial environments. At Lakeside Shopping Centre, the security team helps maintain a safe and welcoming setting for shoppers, retailers, contractors, and colleagues.

The Security Team Leader works closely with the Security Manager and other operational departments to support the centre’s security, safety, and customer-service standards.

Job Description

The Security Team Leader oversees security officers during assigned shifts and helps ensure that patrols, incident reporting, emergency procedures, and other security activities are completed correctly.

The role also involves responding to incidents, monitoring security systems, supporting staff development, and coordinating with cleaning, facilities management, contractors, and other teams. A professional and approachable attitude is important because the role involves regular contact with members of the public and retailers.

Key Responsibilities

• Supervise daily security operations across the shopping centre.
• Lead shift briefings and communicate priorities to security officers.
• Allocate duties and monitor team performance.
• Ensure patrols are completed and recorded accurately.
• Monitor CCTV, access control, and incident-management systems.
• Respond to incidents, alarms, emergencies, and first aid situations.
• Support evacuations and other emergency response procedures.
• Ensure compliance with centre policies, SIA requirements, and relevant regulations.
• Check that required safety inspections and procedures are completed.
• Assist retailers with security procedures and incident reporting.
• Maintain accurate incident reports, evidence notes, and operational logs.
• Provide clear shift handovers.
• Support investigations and follow-up actions.
• Coordinate with facilities, cleaning teams, contractors, and other departments.
• Coach and support security officers.
• Identify recurring problems and suggest improvements to the Security Manager.

Qualifications and Requirements

The employer identifies the following as essential:

• Previous experience in a security supervisory or senior officer role.
• A valid SIA Frontline Licence.
• Experience responding to incidents.
• Experience using CCTV and incident-reporting systems.
• Experience in a busy public-facing environment.
• Strong communication and conflict-management skills.
• First Aid at Work certification.
• ACT/Counter-Terrorism training.
• Experience in retail, leisure, hospitality, or large venues.

Candidates should also demonstrate leadership, attention to detail, sound judgement under pressure, and the ability to motivate and support a diverse team.

IOSH or other health and safety training is desirable.

Salary and Benefits

The advertised salary is £36,685 per year for a full-time position with 40 hours scheduled across shifts.

The supplied listing does not specify additional benefits for this particular role. Applicants should confirm any available benefits and the precise shift arrangements with the employer.

Visa Sponsorship and Relocation

The listing does not confirm visa sponsorship or relocation support. Applicants who need permission to work in the United Kingdom should verify their eligibility before applying.

Who Should Apply?

This position may suit experienced security officers who have progressed into supervisory responsibilities and hold the required SIA licence and training certificates. Candidates should be confident managing staff, handling incidents, maintaining accurate records, and communicating professionally with the public.

Applicants should also be comfortable working a rotating shift pattern that includes nights.

Frequently Asked Questions

1. Where is the Security Team Leader position located?

The position is at Lakeside Shopping Centre in Grays, Essex, United Kingdom.

2. What is the annual salary?

The advertised salary is £36,685 per year.

3. Is the role full-time?

Yes. The position is full-time, with 40 hours scheduled across shifts.

4. What licence is required?

A valid SIA Frontline Licence is listed as essential.

5. Is previous security experience necessary?

Yes. The employer requires previous experience in a security supervisory or senior officer role.

6. Which additional certificates or training are required?

The listing identifies First Aid at Work certification and ACT/Counter-Terrorism training as essential.

7. Will the employee work night shifts?

The listing specifies a rotating pattern covering both day and night shifts. Applicants should confirm the detailed rota with the employer.

8. Does the employer provide visa sponsorship?

Visa sponsorship is not confirmed in the listing.