Posted by Six Senses Crans Montana is hiring a Shuttle Driver / Guest Services Host for its resort in Montana, Valais, Switzerland. This is a permanent position based at Route des Téléphériques 60, 3963 Montana, and is suited to candidates with experience in a similar role within a luxury hotel environment.
The position combines guest transportation and guest services responsibilities, including luggage delivery, guest transfers, vehicle assistance, and maintaining guest areas. Candidates are expected to have at least one year of relevant experience, strong communication skills in English and French, and the required work authorization for Switzerland.
Job Overview
- Job Title: Shuttle Driver / Guest Services Host
- Company: Six Senses Crans Montana
- Location: Route des Téléphériques 60, 3963 Montana, VS, Switzerland
- Employment Type: Permanent
- Experience: At least 1 year in a similar setting
- Education: High school diploma or equivalent
- Preferred Education: Hospitality diploma or degree from a recognized hospitality school
- Languages: Fluent English and French
- Technical Skills: Microsoft Word, Excel, PowerPoint and Outlook
- Hotel Systems: Familiarity with POS, PMS and CRM platforms
- Work Authorization: EU passport or valid Swiss work authorization required
About Six Senses Crans Montana
Six Senses Crans Montana places sustainability, wellness and out-of-the-ordinary experiences at the center of its operations. The resort’s approach is built around helping people reconnect with themselves, others and the world around them.
The employer highlights values including local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring service, fun and quirky experiences, and pioneering wellness.
The Shuttle Driver / Guest Services Host is expected to understand and actively support these values and participate in relevant brand initiatives.
Shuttle Driver / Guest Services Host Job Description
The Shuttle Driver / Guest Services Host is responsible for providing efficient transportation and guest support services throughout the resort experience.
The role involves assisting guests with luggage, requested items and transfers while ensuring vehicles and guest areas are handled according to Six Senses service standards. The position also requires effective coordination with the Concierge Desk and the resort’s transportation service provider.
Guest interaction is an important part of the position, with the successful candidate expected to provide timely and efficient assistance while maintaining the service standards associated with the resort.
Key Responsibilities
The Shuttle Driver / Guest Services Host will be responsible for:
- Delivering and collecting guest luggage and requested items efficiently and according to established procedures.
- Delivering newspapers and messages to guest rooms in a timely manner.
- Arranging and supporting guest transfers when requested.
- Loading and unloading vehicles during guest arrivals and departures.
- Helping guests safely enter and exit vehicles.
- Maintaining cleanliness in guest areas, including the lobby.
- Reporting defects or issues identified in guest areas.
- Supporting effective coordination between the Concierge Desk and the resort’s transportation service provider.
- Helping ensure fast and efficient transportation services for guests.
- Maintaining Six Senses service and operational standards.
- Meeting and exceeding established performance expectations.
- Following LQA standards.
- Responding appropriately to guest comments and maintaining service quality.
Qualifications and Requirements
Candidates interested in Shuttle Driver / Guest Services Host jobs at Six Senses Crans Montana should meet the following requirements:
Required Qualifications
- High school diploma or equivalent.
- At least one year of experience in a similar setting.
- Fluent English.
- Fluent French.
- EU passport or valid Swiss work authorization.
Technical Skills
Candidates should have knowledge of:
- Microsoft Word.
- Microsoft Excel.
- Microsoft PowerPoint.
- Microsoft Outlook.
- Hotel systems such as POS, PMS and CRM platforms.
Preferred Qualification
A hospitality diploma or degree from a recognized hospitality school is preferred.
Salary and Benefits
The job listing does not provide a salary or specific employee benefits for the Shuttle Driver / Guest Services Host position.
The listing does, however, state that employees in this role are expected to work according to Six Senses guidelines, operational standards and LQA standards, with performance benchmarks maintained and exceeded.
Who Should Apply?
This position is suitable for candidates with at least one year of experience in a similar role within a luxury hotel setting. Strong candidates should be comfortable working directly with guests, assisting with luggage and transportation, and maintaining high standards of hospitality service.
Fluency in both English and French is required, while familiarity with Microsoft Office and hotel technology systems such as POS, PMS and CRM platforms is also important.
Candidates must have an EU passport or valid Swiss work authorization to meet the stated eligibility requirement.
Frequently Asked Questions
What is the job title?
The position is for a Shuttle Driver / Guest Services Host at Six Senses Crans Montana.
Where is the position located?
The job is located at Route des Téléphériques 60, 3963 Montana, VS, Switzerland.
Is the Shuttle Driver / Guest Services Host position permanent?
Yes. The job listing identifies the position as permanent.
How much experience is required?
Candidates must have at least one year of experience in a similar setting.
What languages are required?
Fluent English and French are required for the position.
Is a hospitality qualification required?
A high school diploma or equivalent is required. A hospitality diploma or degree from a recognized hospitality school is preferred.
What computer skills are required?
Candidates should have technical skills in Microsoft Word, Excel, PowerPoint and Outlook. Familiarity with hotel systems such as POS, PMS and CRM platforms is also required.
Is Swiss work authorization required?
Yes. The listing states that candidates must have an EU passport or valid Swiss work authorization.
How to Apply
Interested candidates who meet the required qualifications and experience criteria should submit their application.
Post Disclaimer: International Jobs Recruitment (IJR) is a global career platform that connects job seekers with employment opportunities from trusted employers worldwide. IJR is not the hiring organization and does not influence recruitment decisions. For any specific inquiries regarding job status or application requirements, please contact the official hiring organization directly via the links provided.