Posted by Landmark Hotels and Suites is hiring a receptionist for a full-time, permanent position in Dubai. The role is within the hotel industry and requires at least one year of receptionist experience.
The company listing states that accommodation, food, visa, and medical support are provided. Both male and female candidates can apply.
Job Overview
- Job Title: Receptionist
- Company: Landmark Hotels and Suites
- Location: Dubai, United Arab Emirates
- Employment Type: Full-time, Permanent
- Experience: At least 1 year of receptionist experience
- Work Location: In person
- Industry: Hotel/Hospitality
- Visa: Provided by the company
- Accommodation: Provided by the company
- Food: Provided by the company
- Medical: Provided by the company
- Applicants: Male and female candidates can apply
About the Employer
Landmark Hotels and Suites is offering a receptionist position in Dubai within the hotel industry. The listing indicates that hotel industry experience is required for the role.
Job Description
The Receptionist will be responsible for supporting guests throughout their hotel experience. The position involves handling check-ins and check-outs, responding to guest requests, maintaining guest information, handling payments, and coordinating with other hotel departments.
The role requires strong attention to guests’ needs and the ability to maintain positive guest relations while working efficiently in a busy hotel environment.
Key Responsibilities
- Welcome and acknowledge guests and respond promptly to their needs.
- Maintain positive relationships with hotel guests.
- Handle and resolve guest complaints.
- Maintain knowledge of hotel services, facilities, operating hours, room rates, packages, and promotions.
- Keep updated information about expected arrivals, departures, and group activities.
- Answer departmental telephone calls using appropriate greetings and telephone etiquette.
- Process guest check-ins and verify registration details.
- Collect and process guest payment information.
- Direct bell staff to assist guests with luggage.
- Handle overbooked and walk-in guests.
- Record guest wake-up call requests.
- Monitor, send, and distribute guest faxes.
- Communicate guest requests and other relevant information to the appropriate departments.
- Resolve room-status discrepancies with Housekeeping.
- Check guest ledger information and report discrepancies to management.
- Process guest check-outs.
- Handle adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
- Perform additional duties when requested by management.
- Attend mandatory internal and external training.
Qualifications and Requirements
The listing specifies:
- At least 1 year of receptionist experience.
- Previous hotel industry experience is required.
- Ability to work in person.
- Willingness to complete required company training.
Salary and Benefits
The job listing does not state a specific salary.
However, the listing explicitly states that the company provides:
- Accommodation
- Food
- Visa
- Medical support
Who Should Apply?
This Receptionist position may suit candidates with at least one year of receptionist experience and previous experience in the hotel industry. Applicants should be prepared to work directly with guests, handle front-desk responsibilities, and maintain professional guest relations.
Both male and female candidates are eligible to apply according to the listing.
Frequently Asked Questions
What is the job title?
The position is for a Receptionist.
Where is the Receptionist job located?
The position is located in Dubai, United Arab Emirates.
Is the job full-time?
Yes. It is listed as a full-time, permanent position.
How much receptionist experience is required?
The listing requires at least one year of receptionist experience.
Does the company provide accommodation?
Yes. Accommodation is stated as being provided by the company.
Is food provided?
Yes. Food is listed among the benefits provided by the company.
Is visa support provided?
Yes. The listing states that a visa is provided by the company.
Can both male and female candidates apply?
Yes. The listing states that both male and female candidates can apply.
How to Apply
Interested candidates who meet the required qualifications and experience criteria should submit their application.
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