Posted by Rapport Guest Services, part of Compass Group, is recruiting a Corporate Receptionist/Concierge to work at a client’s offices in Dublin, Ireland. The position is a permanent, full-time opportunity with a salary of €37,000 to €40,000 per year, depending on experience.
The role involves welcoming visitors, managing reception and lobby hosting, supporting workplace operations, and assisting with facilities coordination. The position operates Monday to Friday on a shift rota between 8 AM and 6 PM.
This article explains the job responsibilities, requirements, salary, benefits, schedule, and working conditions provided in the listing.
Job Overview
- Job Title: Corporate Receptionist / Receptionist-Concierge
- Company: Rapport Guest Services
- Parent Company: Compass Group
- Location: Dublin, County Dublin, Ireland
- Employment Type: Full-time, permanent
- Hours: 40 or 42.5 hours per week
- Schedule: Monday to Friday
- Shift Pattern: Rotating shifts between 8 AM and 6 PM
- Salary: €37,000–€40,000 per year, depending on experience
- Work Environment: Corporate office
- Benefits: Pension, meal/transport-related benefits, wellbeing support, learning opportunities, and other benefits stated below
About Rapport Guest Services
Rapport Guest Services provides front- and back-of-house guest services for organizations across the UK, Ireland, and internationally.
According to the listing, the company is part of Compass Group UK&I and has a team of more than 20 professionals at the relevant client operation.
Rapport states that it focuses on customer service, facilities support, inclusion, wellbeing, and development opportunities.
Corporate Receptionist Job Description
The Corporate Receptionist/Concierge will serve as a primary point of contact within the client’s workplace. The position focuses on creating a welcoming experience for visitors and occupiers while helping the workplace operate smoothly.
The role combines reception and hospitality duties with elements of facilities coordination and support for the Building Management team.
The successful candidate may also be required to provide support at other sites within the client’s portfolio.
Key Responsibilities
The Corporate Receptionist will:
- Welcome visitors and provide a professional reception experience.
- Manage reception and lobby hosting.
- Support high-profile occupiers and workplace visitors.
- Help maintain smooth day-to-day workplace operations.
- Deliver customer-focused hospitality services.
- Assist with facilities coordination.
- Support the Building Management team.
- Help maintain high standards of workplace hospitality.
- Potentially provide support at other client locations.
Qualifications and Requirements
The listing focuses on personal qualities, customer service ability, and a willingness to develop professionally.
The ideal candidate should:
- Have a positive and reliable approach.
- Demonstrate integrity.
- Have a can-do attitude.
- Be passionate about delivering excellent customer service.
- Enjoy helping people feel welcome and supported.
- Be interested in facilities or building management, or be willing to learn.
- Be curious and proactive.
- Take ownership of assigned work.
- Work effectively as part of a team.
- Be capable of working independently.
- Manage responsibilities without constant supervision.
Rapport also highlights its values of creating rapport, being brilliant, having an innovative spirit, walking tall, and working stronger together.
Salary and Benefits
The advertised salary is €37,000 to €40,000 per year, depending on experience.
The position also includes the following benefits and development opportunities:
- High-street discounts through the company’s benefits platform.
- Wellbeing benefits.
- Tax-saver public transport tickets.
- Bike to Work Scheme.
- Contributory pension scheme.
- Eye examination vouchers for employees requiring a VDU/DSE test.
- Learning and development opportunities.
- WOW Awards for recognizing colleagues.
- One paid day off each year to support a chosen cause.
Working Hours
The position is full-time and permanent.
Working hours are listed as 40 or 42.5 hours per week, Monday to Friday, on a shift rota operating between 8 AM and 6 PM.
Who Should Apply?
This position may suit candidates with strong customer service skills who enjoy working in a professional corporate environment.
Applicants should be comfortable welcoming visitors, supporting workplace operations, working independently when necessary, and collaborating with colleagues. An interest in facilities or building management may also be useful, although the listing indicates that candidates can be willing to learn.
Frequently Asked Questions
What is the salary for the Corporate Receptionist role?
The advertised salary is €37,000–€40,000 per year, depending on experience.
Where is the job located?
The position is based in Dublin, County Dublin, Ireland.
Is the position permanent?
Yes. The listing describes it as a full-time, permanent position.
What are the working hours?
The role involves 40 or 42.5 hours per week, Monday to Friday, with shifts between 8 AM and 6 PM.
What does the Corporate Receptionist do?
The role involves reception and lobby hosting, welcoming visitors, supporting workplace operations, and assisting with facilities and Building Management activities.
Are there pension benefits?
Yes. The listing states that employees can participate in a contributory pension scheme.
Is transportation support available?
The benefits include tax-saver public transport tickets and a Bike to Work Scheme.
How to Apply
Interested candidates who meet the required qualifications and experience criteria should submit their application.
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