Posted by Crawfords is recruiting an Agricultural Workshop Manager for a full-time position in Writtle, Essex, United Kingdom. The role offers a starting annual salary of £40,000, depending on experience, alongside several employee benefits, including a company pension, healthcare plan, employee assistance programme, and annual leave.
The successful candidate will oversee daily workshop operations, coordinate technicians, organize repair and servicing schedules, manage customer enquiries, and work closely with the company’s service and sales departments.
This opportunity is suitable for an organized professional with agricultural machinery or automotive knowledge and strong customer communication skills.
Job Overview
- Job Title: Agricultural Workshop Manager
- Company: Crawfords
- Location: Writtle, Essex, United Kingdom
- Employment Type: Full-time
- Salary: From £40,000 per year
- Standard Working Hours: 8:00 AM to 5:00 PM, Monday to Friday
- Additional Schedule: Saturdays on a rota basis
- Harvest Working Hours: 7:30 AM to 6:00 PM
- Industry: Agricultural Machinery and Workshop Operations
- Experience: Agricultural machinery or automotive knowledge essential
About the Employer
Crawfords is the employer offering this agricultural workshop management opportunity in Writtle.
The position involves coordinating workshop technicians, repair and servicing activities, and communication between customers and internal departments.
Job Description
The Agricultural Workshop Manager will oversee the daily running of the workshop and ensure that technicians, service jobs, and repair activities are properly coordinated.
The role includes scheduling work, preparing job cards, managing invoicing, responding to customer enquiries, and coordinating with the service and sales teams.
The successful candidate will also communicate with engineers to ensure jobs are completed within agreed timelines and that customers receive regular updates.
The position requires flexibility because some customer and technician support will take place outside normal working hours, including evenings and weekends according to a rota.
Key Responsibilities
- Coordinate and manage technicians’ daily workloads.
- Schedule repairs and servicing appointments.
- Manage workshop jobs that are ready for invoicing.
- Prepare daily job cards with accurate information.
- Coordinate servicing activities with the service team using telemetry information.
- Respond to customer enquiries and questions.
- Manage internal preparation forms.
- Agree appropriate time allowances for workshop jobs.
- Discuss additional work requirements with customers and the sales manager.
- Coordinate the preparation of new and used machinery with the sales department.
- Handle out-of-hours calls from customers and technicians according to the rota.
- Communicate with engineers to ensure jobs are completed on time.
- Provide customers with progress updates and confirm that requested work is completed.
Qualifications and Requirements
The employer is looking for candidates with the following skills and attributes:
- Agricultural machinery or automotive knowledge is essential.
- Excellent customer communication skills.
- Professional telephone manner.
- Confidence using Microsoft Word, Excel, and other Microsoft Office applications.
- Good time management and punctuality.
- Ability to manage multiple tasks.
- Strong organizational skills.
- Ability to work towards deadlines.
- Flexibility and willingness to adapt to changing priorities.
- Ability to work under pressure in a busy environment.
- Ability to work independently and as part of a team.
Experience with the Ibcos Gold system is advantageous but not essential. Training will be provided.
Salary and Benefits
The advertised starting salary is £40,000 per year, depending on experience. The final salary will be discussed during the interview process.
The listed benefits include:
- 22 days of annual holiday.
- Eight additional bank holidays.
- Westfield Healthcare Plan and incentives.
- Health Assured Employee Assistance Programme.
- Company pension.
- Crawfords Loyalty Scheme based on length of service.
- Company and team events.
Working Hours
The standard working schedule is 8:00 AM to 5:00 PM, Monday to Friday, with Saturdays included on a rota basis.
During the harvest season, working hours change to 7:30 AM to 6:00 PM. Additional weekend hours and attendance at shows or working days may also be required according to a rota.
Who Should Apply?
This opportunity is suitable for professionals with agricultural machinery or automotive knowledge who are interested in workshop operations and team management.
Candidates should have strong organizational abilities, good customer service skills, and confidence using Microsoft Office applications. Applicants must also be willing to provide occasional evening and weekend support as required.
Frequently Asked Questions
1. Where is the Agricultural Workshop Manager job located?
The position is based in Writtle, Essex, United Kingdom.
2. What is the advertised salary?
The starting salary is £40,000 per year, depending on experience.
3. Is this a full-time position?
Yes. The vacancy is advertised as full-time.
4. What are the normal working hours?
The standard schedule is 8:00 AM to 5:00 PM, Monday to Friday, with Saturdays on a rota basis.
5. Is agricultural machinery experience required?
Yes. Agricultural machinery or automotive knowledge is listed as essential.
6. Is experience with Ibcos Gold necessary?
No. It is advantageous but not essential because training will be provided.
7. What benefits are included?
Benefits include 22 days of annual leave, eight bank holidays, healthcare incentives, an employee assistance programme, company pension, loyalty scheme, and company events.
8. Will the employee work during weekends?
Yes. Saturday work is included on a rota basis, with additional weekend hours potentially required during harvest and other scheduled events.
How to Apply
Interested candidates who meet the required qualifications and experience criteria should submit their application.
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