Posted by Agora Colearning is currently recruiting a Customer Experience Ambassador to join its team in Singapore. Known for delivering quality educational and enrichment programmes, Agora Colearning is committed to creating exceptional learning experiences for children while building lasting relationships with families. The organization places strong emphasis on customer satisfaction, operational excellence, and educational support, making it an ideal workplace for professionals passionate about education and service.
This latest Customer Experience Ambassador job in Singapore offers an excellent opportunity for candidates with experience in education, childcare, enrichment, customer service, or sales. The position combines customer engagement with administrative responsibilities, making it ideal for individuals who enjoy working with people while ensuring smooth day-to-day operations. Offering a part-time schedule of 20–25 hours per week and a monthly salary ranging from SGD $1,700 to $1,800, this role provides both flexibility and career development within Singapore’s education sector.
In this guide, you’ll find everything you need to know about the Customer Experience Ambassador role at Agora Colearning, including the job overview, responsibilities, qualifications, salary, benefits, and how to apply.
Customer Experience Ambassador Jobs in Singapore – Job Overview
- Company: Agora Colearning
- Position: Customer Experience Ambassador
- Location: Singapore
- Employment Type: Part-Time
- Salary: SGD $1,700–$1,800 per month
- Expected Working Hours: 20–25 hours per week
- Work Arrangement: On-site
Job Summary
Agora Colearning is seeking a Customer Experience Ambassador who can deliver exceptional customer service while supporting daily administrative operations. The role is evenly divided between sales and administration, requiring someone who enjoys interacting with parents, students, and education partners while maintaining organized centre operations.
As the front-of-house representative, you will help create positive customer experiences, promote educational programmes, manage enquiries, coordinate administrative tasks, and support the centre’s overall growth and operational success.
Key Responsibilities
Sales & Customer Growth
- Deliver outstanding customer experiences aligned with company standards.
- Engage with prospective and existing customers to promote programmes.
- Conduct centre tours and programme briefings for parents.
- Build long-term relationships with families and education partners.
- Follow up on enquiries, leads, and enrolment opportunities promptly.
Administration & Operations
- Manage daily administrative duties to support smooth centre operations.
- Prepare invoices and monitor payment collections.
- Maintain accurate customer records using the Customer Management System (CMS).
- Handle parent enquiries and correspondence professionally.
- Coordinate vendor orders, scheduling, and attendance records.
- Ensure proper documentation and record management.
Front Desk & Centre Support
- Manage front desk operations and welcome visitors.
- Work closely with the Centre Supervisor to support daily operations.
- Create a warm, friendly, and welcoming environment for parents, children, and colleagues.
Requirements
Candidates are expected to have:
- Previous experience in education, enrichment, childcare, or customer-facing roles.
- Strong customer service and relationship-building skills.
- Experience balancing customer engagement with administrative work.
- Familiarity with CRM or Customer Management Systems.
- Excellent communication and organisational abilities.
- Ability to multitask in a fast-paced environment.
- Sales experience within the education sector is an advantage.
Salary and Benefits
Successful applicants will receive:
- Monthly salary between SGD $1,700 and $1,800.
- Flexible part-time working schedule (20–25 hours weekly).
- Opportunity to work in Singapore’s growing education industry.
- Valuable customer service, administration, and sales experience.
- Career growth opportunities within the education sector.
- Supportive and collaborative work environment.
Why Consider This Job?
This role is ideal for candidates who enjoy interacting with people and contributing to children’s educational journeys. It combines customer service, administration, and sales, allowing employees to build valuable transferable skills while working in a rewarding education environment.
Whether you have experience in childcare, education, retail, or customer service, this opportunity provides an excellent pathway into educational administration and customer relationship management.
How to Apply
Interested candidates should prepare an updated resume highlighting their customer service, administration, education, childcare, or sales experience.
Visit the official Agora Colearning careers page or Apply here.
Frequently Asked Questions (FAQs)
Is this a full-time position?
No. This is a part-time role requiring approximately 20–25 working hours per week.
Where is the job located?
The position is based in Singapore and requires on-site work.
What is the monthly salary?
The salary ranges from SGD $1,700 to $1,800 per month.
Is previous education industry experience required?
Experience in education, childcare, enrichment, or customer-facing roles is preferred, although candidates with strong customer service backgrounds may also be considered.
What systems will employees use?
Employees will work with Customer Management Systems (CMS/CRM), invoicing systems, and other administrative tools.
What are the main duties?
The role involves customer service, sales, front desk management, administrative support, invoicing, customer follow-ups, and maintaining customer records.
The Customer Experience Ambassador Jobs in Singapore at Agora Colearning present an excellent opportunity for individuals who enjoy customer engagement, administration, and supporting educational services. With competitive part-time pay, valuable professional experience, and opportunities to build lasting relationships with families, this role is well suited for candidates looking to grow within Singapore’s education industry. If you have strong communication skills, enjoy working with people, and can manage multiple responsibilities efficiently, this could be the perfect opportunity to advance your career.