Posted by Lobster DATA GmbH, a data integration company for supply chain partners and systems, is hiring a Technical Writer at its headquarters in Tutzing, south of Munich. This full-time Technical Writer vacancy sits within the Customer Education team in the Product organisation. The role centres on improving product documentation, modernising the existing knowledge base, and helping define documentation standards.
The position offers a hybrid or on-site arrangement, 30 vacation days per year, a company pension plan, and a personal Learning and Development budget. This article covers the Technical Writer requirements, responsibilities, benefits, and other details for anyone exploring Technical Writer careers or Lobster jobs in Germany and the Netherlands.
Job Overview
- Job Title: Technical Writer
- Company: Lobster DATA GmbH
- Location: Tutzing (82327), Germany, south of Munich
- Employment Type: Full-time
- Job Category: Technical Writing and Product Documentation
- Work Model: Hybrid or on-site at the Tutzing headquarters
- Eligible Work Locations: Germany or the Netherlands
- Team: Customer Education, within the Product organisation
- Languages: Excellent German (native or near-native preferred) and strong English
- Salary: Not stated in the listing
About the Employer
Lobster is a data integration platform that connects supply chain partners and systems across different formats and technologies. The company says its platform turns scattered data into a clean, flowing foundation for AI, helping teams make faster decisions and face fewer disruptions.
Its offering includes the Lobster Data Platform, which focuses on real-time integration, intelligent automation, and built-in quality control. The Lobster Data Network supports secure collaboration across complex supply chains, and Lobster Data Products provide ready-to-use solutions for industry-specific needs. The company has a presence across the DACH region, the UK, France, Scandinavia, and the Benelux, and serves more than 2,000 customers worldwide.
Lobster describes itself as an equal opportunity employer committed to a diverse and inclusive environment.
Job Description
The Technical Writer will help raise the quality of Lobster’s product documentation. The work involves writing persona-based documentation, updating the current knowledge base, and helping set the standards and structure for future documentation.
The role belongs to the Customer Education team and works closely with Product Management and other departments, so the writer is not working in isolation. Because the product is under active development, the writer is expected to start with core content and expand it as features mature.
Key Responsibilities
- Write clear and accurate guides, concept documents, and reference material aimed at defined reader personas, from high-level overviews to detailed how-to instructions
- Audit, restructure, and refresh existing documentation so it reflects merged product lines, current terminology, and the planned information architecture
- Build documentation in stages, starting with core content and adding detail as product features develop
- Work with Product Managers as the main stakeholders, and coordinate with Engineering, Academy and Customer Education, and Sales to gather input and close feedback loops
- Use feedback from field teams and users to improve clarity and completeness
- Help decide which content belongs in Docs, the Academy, or the Community
- Contribute to glossary, terminology, and style guidelines to keep German and English content consistent, with support from an English proofreader
- Produce supporting materials such as conceptual diagrams, release and feature notes, and short tutorials that link features to practical results
- Turn inputs such as videos and product manager specifications into user-facing documentation that is easy to follow and technically sound
Qualifications and Requirements
The listing describes the ideal candidate as someone with the following background:
- Experience documenting enterprise software, such as ERP, SaaS, middleware, or integration products
- A proven record of structured, persona-based documentation for complex products, including the ability to choose between concept, how-to, and reference formats
- A proactive, ownership-driven approach, with comfort in clarifying open questions with stakeholders and moving forward methodically
- Information architecture skills, including auditing, restructuring, and standardising large documentation sets, and defining navigation, taxonomy, and cross-references
- Strong interviewing skills for working with subject matter experts, and the ability to engage stakeholders and work well in cross-functional teams
- Learning agility and curiosity, with a habit of building product knowledge and connecting features to real user needs
- Excellent German, with native or near-native level preferred
- Strong English, since documentation is published in both languages
Preferred:
- Exposure to EDI, supply chain, or integration topics
The company also notes that candidates who do not meet every qualification are still encouraged to apply.
Salary and Benefits
The listing does not state a salary for this position. It does list the following benefits:
- Flexibility to work from home
- Modern offices in Germany and the Netherlands
- A personal Learning and Development budget
- Up to 30 days of remote work per year from any EU country
- A company pension plan
- 30 vacation days per year
- Two additional paid days off on Christmas Eve and New Year’s Eve
- Location-specific benefits packages, with details provided by the recruiter during the first conversation
- Company-sponsored business travel
Who Should Apply?
This role suits an experienced technical writer who has worked on complex software products and is comfortable organising large sets of documentation. It is a good match for someone who enjoys understanding how a product works, talking to engineers and product managers, and turning that knowledge into clear material for different types of readers.
Because documentation is published in German and English, the role is best for candidates with excellent German and strong English. Those with a background in EDI, supply chain, or integration software will have a useful head start, though the company encourages applications from people who meet most, but not all, of the criteria.
Frequently Asked Questions
Where is this Technical Writer job located?
The role is based at the Lobster headquarters in Tutzing, south of Munich, Germany. The company also mentions offices in Amsterdam.
Is this a full-time position?
Yes. The listing describes the position as full-time.
Is remote work possible for this role?
The listing describes a hybrid or on-site role at the Tutzing headquarters. It also offers flexibility to work from home and up to 30 days of remote work per year from any EU country. The company says it is open to specialists working from Germany or the Netherlands, either on-site or remotely.
Which languages do I need for this position?
Excellent German is required, with native or near-native level preferred, along with strong English. Lobster publishes documentation in both languages and provides support for the final English polish.
What experience does Lobster look for in a Technical Writer?
The company wants experience documenting enterprise software such as ERP, SaaS, middleware, or integration products, along with a track record of structured, persona-based documentation. Information architecture skills and strong interviewing skills are also important.
How many vacation days does the company offer?
The listing mentions 30 vacation days per year, plus two additional paid days off on Christmas Eve and New Year’s Eve.
Does the company offer training or development support?
Yes. The listing includes a personal Learning and Development budget among the benefits.
Do I need to meet every requirement to apply?
No. Lobster states that candidates who are excited about the role but do not meet every qualification are encouraged to apply.
How to Apply
Interested candidates who meet the required qualifications and experience criteria should submit their application.
Post Disclaimer: International Jobs Recruitment (IJR) is a global career platform that connects job seekers with employment opportunities from trusted employers worldwide. IJR is not the hiring organization and does not influence recruitment decisions. For any specific inquiries regarding job status or application requirements, please contact the official hiring organization directly via the links provided.