Posted by Finding a rewarding sales career in the automotive industry can open doors to long-term professional growth, attractive employee benefits, and the opportunity to work with one of the world’s most respected vehicle brands. Parramatta Toyota is currently seeking an experienced Full Time Online Sales Consultant to join its Business Development team in Parramatta, New South Wales.
This opportunity is ideal for professionals with experience in online sales, customer service, or business development who excel at building customer relationships over the phone and digital channels. Successful candidates will play a key role in converting customer enquiries into showroom appointments while working in a supportive environment that emphasizes career development, ongoing training, and employee wellbeing.
Whether you have a passion for vehicles or enjoy helping customers make informed purchasing decisions, this role offers the chance to combine your communication skills with Australia’s thriving automotive retail industry.
Job Overview
Job Title: Full Time Online Sales Consultant
Company: Parramatta Toyota
Location: Parramatta, NSW, Australia
Employment Type: Full-Time
Roster: 10-day fortnight on a rotating roster (including Sundays)
Industry: Automotive Sales | Customer Service | Business Development
About Parramatta Toyota
Parramatta Toyota is one of Australia’s leading Toyota dealerships, committed to delivering exceptional customer experiences and helping employees build rewarding long-term careers.
The dealership places strong emphasis on professional development, employee recognition, wellbeing, and continuous learning through Toyota’s extensive training programs. Employees benefit from a collaborative workplace where performance, customer satisfaction, and personal growth are equally valued.
Full Time Online Sales Consultant Job Description
The Online Sales Consultant serves as the first point of contact for customers making online or telephone enquiries about Toyota vehicles.
Rather than closing sales directly, the role focuses on engaging prospective buyers, understanding their needs, providing accurate information, and converting enquiries into appointments with showroom sales consultants.
The successful candidate will also maintain accurate customer records, learn Toyota’s vehicle range, and contribute to achieving key sales performance targets.
Key Responsibilities
As a Full Time Online Sales Consultant, you will:
- Respond to customer enquiries via phone and online channels.
- Build strong customer relationships and create positive first impressions.
- Convert online leads into confirmed showroom appointments.
- Maintain accurate customer records and administrative documentation.
- Learn Toyota’s new and pre-owned vehicle range.
- Meet appointment conversion KPIs.
- Work collaboratively with the dealership’s Business Development team.
- Deliver excellent customer service throughout the sales journey.
Required Qualifications
Applicants should possess:
- 2–3 years of experience in telephone sales, online sales, or customer service.
- Excellent written and verbal communication skills.
- Strong relationship-building abilities.
- Proven experience achieving sales or customer service targets.
- High attention to detail.
- Good organisational and administrative skills.
- Ability to learn vehicle specifications and product knowledge quickly.
- Full-time Australian working rights.
Work Schedule
The successful applicant will work:
- 8:30 AM – 5:30 PM
- 10 days per fortnight
- Rotating roster
- Sunday shifts included
Employee Benefits
Parramatta Toyota offers an attractive benefits package that includes:
- Career development opportunities
- Toyota Network Training programs
- Performance recognition and rewards
- Company vehicle (eligible positions)
- Health and wellbeing programs
- Medibank Private Health Insurance offers
- Employee discounts
- 10-day fortnight with additional RDOs
- Flexible leave options
- Staff uniforms and protective equipment
- Annual flu vaccinations
Skills That Will Help You Succeed
Successful candidates typically demonstrate:
- Excellent communication skills
- Customer relationship management
- Sales conversion ability
- Time management
- Problem-solving skills
- Digital communication confidence
- Product learning capability
- Teamwork
- Professionalism
- Customer-focused mindset
Why Consider This Opportunity?
This role provides an excellent pathway into Australia’s automotive retail industry with one of Toyota’s established dealerships.
Employees receive continuous training, structured career development, and the opportunity to work with one of the world’s most recognized automotive brands. The combination of sales, customer engagement, and product expertise makes this position suitable for professionals looking to advance into automotive sales management, business development, or dealership leadership roles.
How to Apply
Interested candidates who meet the required qualifications and experience criteria should submit their application.
Ensure your CV highlights:
- Online sales experience
- Customer service achievements
- Appointment-setting success
- Communication skills
- CRM or sales software experience
- Automotive sales experience (if applicable)
Frequently Asked Questions
Where is this position located?
The role is based in Parramatta, New South Wales, Australia.
Is previous sales experience required?
Yes. Applicants should have 2–3 years of experience in online sales, customer service, or telephone sales.
Is automotive experience mandatory?
No. However, an interest in learning about vehicles and Toyota products is important.
Is this a full-time role?
Yes. This is a permanent full-time position.
Are weekends included?
Yes. The rotating roster includes Sunday shifts.