Full-Time Office Administrator Job in Devon, UK at Poultry Health Services

Poultry Health Services is seeking a Full-Time Office Administrator to join its veterinary practice in Whimple, Devon. The successful candidate will support the administrative and dispensary operations of the practice, helping ensure that clients and veterinary staff receive the medications, vaccines and assistance they need.

The position involves processing orders, recording dispensed medications, managing stock, responding to client enquiries and supporting the practice’s daily activities. It is a permanent, on-site role offering a starting annual salary of £26,500.

Job Overview

• Job Title: Full-Time Office Administrator
• Employer: Poultry Health Services
• Location: Whimple, Devon, UK
• Salary: From £26,500 per year
• Employment Type: Full-time, permanent
• Working Hours: 40 hours per week
• Schedule: Monday to Friday, 8:30 AM to 5:00 PM
• Work Arrangement: On-site
• Holiday: 30 days, including bank holidays
• Benefits: Company pension, private medical insurance, sick pay, employee discounts, free parking, cycle to work scheme, referral programme and health and wellbeing programme

About the Employer

Poultry Health Services is a veterinary practice that supports the health and welfare of poultry flocks across seven locations in the UK.

The organisation provides veterinary support, vaccines and medications to help its clients maintain healthy poultry flocks. The administrator will work within a small team alongside four veterinarians and the Practice Manager.

Job Description

The Office Administrator will provide administrative and dispensary support to the veterinary practice. The role combines office duties, customer service, order processing and stock management.

The successful candidate will handle medication and vaccine orders, maintain accurate client records and respond to enquiries received by telephone, email and in person. They will also help monitor stock levels, prepare orders for dispatch and support the team with clinical documentation.

The position requires someone who is organised, comfortable using computers and able to manage different responsibilities in a busy working environment.

Key Responsibilities

• Process and dispatch orders for medications and vaccines accurately.
• Record dispensed medications on the relevant client accounts.
• Monitor stock levels and help maintain appropriate inventory.
• Respond to client enquiries by telephone, email and in person.
• Manage incoming messages and requests from clients.
• Assist with prescriptions and post-mortem reports.
• Prepare orders in time to meet courier collection deadlines.
• Move stock and support other physical duties within the dispensary.
• Provide administrative assistance to veterinarians and the Practice Manager.

Qualifications and Requirements

Applicants should have:

• Strong organisational skills and attention to detail.
• Good everyday computer skills.
• Working knowledge of Microsoft 365, particularly Word, Excel and Outlook.
• Good communication skills and a professional approach.
• A friendly and customer-focused attitude.
• The ability to handle stock and carry out physical tasks.
• A full UK driving licence.
• Legal permission to work in the United Kingdom.

Previous experience in office administration or a dispensary role is preferred, with approximately one year of experience identified as desirable.

Knowledge of poultry or veterinary practice would also be beneficial, although it is not essential.

Salary and Benefits

Poultry Health Services offers a starting salary of £26,500 per year for this full-time position.

The advertised benefits include:

• 30 days of holiday, including bank holidays.
• Company pension.
• Private medical insurance.
• Sick pay.
• Employee discount.
• Free and on-site parking.
• Cycle to work scheme.
• Referral programme.
• Health and wellbeing programme.
• Company events.

The employer also provides full training and ongoing support from experienced team members.

Who Should Apply?

This position may suit candidates with office administration, customer service or dispensary experience who are comfortable handling records, processing orders and communicating with clients.

Applicants with good Microsoft 365 skills, strong attention to detail and the ability to manage several tasks are encouraged to consider the opportunity. Previous poultry or veterinary experience may be useful but is not compulsory.

Candidates must have a full UK driving licence and legal permission to work in the UK.

Frequently Asked Questions

1. Where is the Office Administrator position based?

The role is based in Whimple, Devon, EX5 2NL, United Kingdom.

2. What is the salary for this job?

The advertised salary starts at £26,500 per year.

3. Is this a permanent position?

Yes. Poultry Health Services is recruiting for a full-time, permanent employee.

4. What are the working hours?

The position involves 40 hours per week, Monday to Friday, from 8:30 AM to 5:00 PM.

5. Is previous administration experience required?

Administrative or dispensary experience is preferred. The listing identifies one year of office administration experience as desirable.

6. Is veterinary or poultry knowledge compulsory?

No. Knowledge of poultry or veterinary practice is beneficial but not essential.

7. What qualifications or licences are required?

Applicants must have a full UK driving licence and legal permission to work in the United Kingdom. The listing does not specify a particular academic qualification.

8. What benefits are available?

Benefits include a company pension, private medical insurance, sick pay, employee discounts, free parking, a cycle to work scheme, a referral programme and 30 days of holiday including bank holidays.