Posted by Social Worker Jobs in Singapore continue to offer rewarding career opportunities for professionals passionate about helping individuals and families navigate challenging situations. PERSOL Singapore Pte. Ltd. is currently recruiting a Social/Case Worker (Community/Helpline/Shift) to support violence-related intervention services and community care programs in Singapore.
This full-time position offers a competitive monthly salary of up to SGD 4,000 and provides an opportunity to make a meaningful impact by supporting vulnerable individuals and connecting them with essential social services.
About the Opportunity
Social workers and case workers play a critical role in supporting individuals facing difficult life circumstances. This position focuses on responding to violence-related cases, conducting risk assessments, coordinating support services, and ensuring that individuals receive timely and appropriate assistance.
The role is ideal for professionals with a background in social work, counselling, community development, or related social science disciplines.
Job Overview
- Position: Social/Case Worker (Community/Helpline/Shift)
- Employer: PERSOL Singapore Pte. Ltd.
- Location: Singapore
- Employment Type: Full-Time
- Salary: SGD $3,800 – $4,000 per month
- Work Schedule: Shift-Based
- Industry: Social Services and Community Support
Key Responsibilities
As a Social/Case Worker, your primary duties will include:
Managing Helpline Cases
- Responding to violence-related enquiries received through dedicated helplines
- Providing immediate support and guidance to callers
- Assessing urgent needs and determining appropriate interventions
Conducting Risk Assessments
- Evaluating the severity of reported situations
- Performing comprehensive risk and safety assessments
- Identifying potential threats to individuals and families
Case Management
- Gathering and verifying critical information from various sources
- Reviewing information obtained from schools, relatives, agencies, and government records
- Maintaining accurate and confidential case documentation
Coordinating Support Services
- Connecting clients with appropriate support agencies
- Facilitating smooth and effective case referrals
- Ensuring continuity of care through warm handovers
Family and Community Engagement
- Collaborating with family members when appropriate
- Supporting clients throughout the intervention process
- Encouraging active participation in support programs
Required Qualifications
To be considered for this position, applicants should possess:
- Bachelor’s Degree in Social Work, Social Sciences, or a related discipline
- Registration with, or eligibility for registration with, the Singapore Association of Social Workers (SASW)
Preferred Experience
The employer prefers candidates with experience in:
- Case management
- Counselling services
- Community outreach programs
- Social service organizations
- Family support services
- Crisis intervention and helpline support
Essential Skills
Successful candidates should demonstrate:
Communication Skills
- Excellent verbal communication abilities
- Strong listening and interviewing skills
- Ability to build trust with clients and stakeholders
Problem-Solving Skills
- Strong analytical thinking
- Effective decision-making under pressure
- Ability to assess complex situations quickly
Empathy and Professionalism
- Compassionate approach to vulnerable individuals
- Respect for confidentiality and privacy
- Professional judgment and ethical conduct
Collaboration Skills
- Ability to work with government agencies, schools, healthcare providers, and community organizations
- Strong teamwork and coordination abilities
Why Consider a Career in Social Work?
Social work remains one of the most impactful professions globally. Professionals in this field help improve lives by providing support, advocacy, counselling, and access to resources for individuals and families facing challenges.
Benefits of a social work career include:
- Meaningful and purpose-driven work
- Opportunities to positively impact communities
- Professional growth and development
- Stable employment opportunities
- Diverse career pathways within social services
Salary and Employment Benefits
The successful candidate will receive:
- Monthly salary ranging from SGD $3,800 to SGD $4,000
- Full-time employment status
- Professional development opportunities
- Experience working within Singapore’s social services sector
- Opportunities to expand case management and counselling expertise
Working Environment
This role operates within a structured support system involving:
- Helpline and community-based intervention services
- Shift work arrangements
- Collaboration with social service agencies
- Case management and crisis response activities
- Ongoing support for vulnerable individuals and families
How to Apply
Interested candidates who meet the required qualifications and experience criteria should submit their application. Apply Here
Applicants should ensure that their educational qualifications and relevant experience are clearly highlighted in their applications.
The Social/Case Worker (Community/Helpline/Shift) position offers an excellent opportunity for qualified social work professionals seeking to make a difference in Singapore’s social services sector. With competitive compensation, meaningful responsibilities, and opportunities for professional growth, this role is ideal for individuals committed to supporting vulnerable communities and improving lives through effective case management and intervention services.
If you have a passion for helping others and possess the required qualifications, this could be the next rewarding step in your social work career.