Posted by The role of the IT Business Analyst is changing as artificial intelligence becomes increasingly embedded in the way digital products are designed, documented and delivered. For experienced business analysts, this creates an opportunity to combine traditional requirements and process expertise with modern AI-powered tools.
PALO IT is hiring a Senior AI-Native IT Business Analyst in Singapore for a full-time hybrid position. The role is aimed at an experienced IT Business Analyst who can translate complex business problems into clear technology requirements while using AI tools to improve analysis, documentation and delivery workflows.
The successful candidate will work across the software development lifecycle, collaborating with clients, Product Owners, developers, designers, QA engineers, DevOps teams and other stakeholders. The position requires at least six years of IT Business Analyst experience and practical experience with Agile delivery and AI tools such as ChatGPT, Claude or GitHub Copilot.
Senior AI-Native IT Business Analyst Job Overview
| Job Detail | Information |
|---|---|
| Position | Senior AI-Native IT Business Analyst |
| Company | PALO IT |
| Location | Singapore |
| Work Arrangement | Hybrid |
| Employment | Full-time |
| Experience | At least 6 years as an IT Business Analyst |
| Education | Bachelor’s degree in IT, Computer Science, Business Information Systems or related field |
| Work Authorization | Current right to work in Singapore preferred |
| Visa Sponsorship | Applicants requiring visa sponsorship will not be prioritised |
About PALO IT
PALO IT is a global technology consultancy focused on digital transformation, software engineering and technology modernisation.
The company operates across five continents and 10 countries, with more than 500 experts representing more than 50 nationalities.
PALO IT describes itself as an AI-first organisation and has developed its Gen-e2 approach around integrating generative AI into the software development lifecycle.
According to the company, its AI-native approach uses tools such as GitHub Copilot to generate a significant portion of product artefacts, including code, documentation, infrastructure as code and design.
This makes the Senior AI-Native IT Business Analyst role particularly relevant to professionals who want to work at the intersection of business analysis, software delivery and artificial intelligence.
What Will the Senior IT Business Analyst Do?
The successful candidate will play a central role in understanding business problems, defining requirements and helping delivery teams translate those requirements into digital products.
Key responsibilities include:
- Leading requirements discovery workshops and design sprints.
- Engaging stakeholders to understand complex and sometimes ambiguous business problems.
- Gathering, analysing and documenting business, functional and non-functional requirements.
- Working closely with business users, Product Owners, subject matter experts, designers and technical leads.
- Analysing existing business processes and designing future-state workflows.
- Identifying opportunities for process improvement and re-engineering.
- Creating user stories and acceptance criteria.
- Managing product backlogs and functional specifications.
- Supporting planning, estimation, prioritisation and risk management.
- Reporting on requirements and project status.
- Working with Product Owners and Delivery Leads to prioritise features according to business value.
- Collaborating with developers, QA engineers, DevOps engineers and designers throughout the SDLC.
- Maintaining strong relationships with clients and stakeholders.
AI Is a Core Part of the Role
One of the most distinctive aspects of this vacancy is the expectation that the Business Analyst will actively use AI-powered tools as part of their daily workflow.
The successful candidate will be expected to use AI to improve activities such as:
- Requirements gathering
- User story creation
- Backlog management
- Process documentation
- Workflow automation
- Analysis and documentation
However, the role is not simply about generating documents with AI.
The Business Analyst will also be responsible for validating AI-generated outputs to ensure that they are accurate, complete, compliant and aligned with the actual business objectives.
This requires a combination of traditional analytical judgement and practical AI literacy.
Experience and Qualifications Required
PALO IT is looking for an experienced professional rather than an entry-level Business Analyst.
The key requirements include:
- A Bachelor’s degree in Information Technology, Computer Science, Business Information Systems or a related discipline.
- At least 6 years of experience as an IT Business Analyst.
- Experience delivering software or digital product initiatives.
- Strong requirements elicitation skills.
- Experience in business process analysis and re-engineering.
- Experience designing workflows.
- Strong understanding of Agile methodologies.
- Experience writing user stories and acceptance criteria.
- Experience managing product backlogs.
- Experience managing requirements, timelines and stakeholder expectations.
- Strong communication and influencing skills.
- Ability to engage confidently with senior stakeholders.
- Experience with tools such as Jira, Azure DevOps and Visio or similar platforms.
- Practical experience using AI tools such as ChatGPT, Claude or GitHub Copilot.
- Experience working across the full software development lifecycle.
Additional Experience That Could Be an Advantage
PALO IT also identifies several areas that could strengthen a candidate’s profile.
These include:
- Experience in technology consulting.
- Experience with Tableau, Power BI or Google Analytics.
- Experience mentoring junior Business Analysts.
- Experience supporting or managing Product Owners or product teams.
- Familiarity with enterprise applications.
- Understanding of modern software architecture.
Working With Cross-Functional Teams
This is not a role where the Business Analyst works in isolation.
The position requires continuous collaboration across different functions, including:
- Product Owners
- Delivery Leads
- Developers
- QA Engineers
- DevOps Engineers
- Designers
- Business users
- Subject matter experts
- Clients
The Business Analyst will also participate in collaborative delivery practices, including mob programming and other cross-functional sessions.
Strong communication and stakeholder management are therefore just as important as technical analysis skills.
Hybrid Work in Singapore
The position is offered as a hybrid full-time role in Singapore.
PALO IT states that it prioritises applicants who already have the right to work in Singapore and do not require visa sponsorship.
This means candidates should consider their existing work-authorisation status before pursuing the opportunity.
What PALO IT Offers
The company highlights several aspects of its working environment and career development opportunities, including:
- Stimulating working environments
- Personalised training
- Knowledge sharing
- Internal R&D projects
- International mobility
- Unique career paths
- Entrepreneurship and intrapreneurship opportunities
PALO IT also places emphasis on sustainability, employee development and positive-impact projects.
Who Is This Opportunity Best Suited For?
This role could be particularly attractive to an experienced Business Analyst who wants to move beyond conventional requirements documentation and become more involved in AI-enabled product delivery.
A strong candidate would likely be someone who:
- Has at least six years of IT Business Analysis experience.
- Understands the complete software development lifecycle.
- Is comfortable working in Agile environments.
- Can turn vague business problems into structured requirements.
- Has strong stakeholder management skills.
- Understands business process improvement.
- Can work confidently with Product Owners and technical teams.
- Has practical experience with generative AI tools.
- Can critically evaluate AI-generated content rather than accepting it without review.
- Enjoys working in a consulting or client-facing environment.
Frequently Asked Questions
What is the Senior AI-Native IT Business Analyst role?
It is a senior Business Analyst position focused on requirements discovery, process analysis, Agile product delivery and the practical use of AI tools to improve business analysis workflows.
Where is the job located?
The position is based in Singapore.
Is the position full-time?
Yes. It is advertised as a full-time position.
Is the job remote?
No. The role is described as hybrid.
How much experience is required?
Candidates should have at least six years of experience as an IT Business Analyst.
What degree is required?
A bachelor’s degree in Information Technology, Computer Science, Business Information Systems or a related discipline is required.
Does the role require AI experience?
Yes. Practical experience using AI tools such as ChatGPT, Claude or GitHub Copilot is specifically listed among the requirements.
What AI tools could the Business Analyst use?
The job description specifically mentions ChatGPT, Claude and GitHub Copilot as examples.
Does the role involve traditional Business Analyst responsibilities?
Yes. Requirements gathering, process analysis, user stories, acceptance criteria, backlog management, stakeholder engagement and SDLC collaboration are all important parts of the position.
Is consulting experience required?
It is not listed as mandatory, but experience in a technology consulting or consulting services environment is considered an advantage.
Does PALO IT offer visa sponsorship?
The company states that it will prioritise applicants who already have the right to work in Singapore and do not require visa sponsorship.
What tools should candidates be familiar with?
The vacancy mentions Jira, Azure DevOps and Visio, along with AI tools such as ChatGPT, Claude and GitHub Copilot.
How to Apply
Interested candidates who meet the required qualifications and experience criteria should submit their application.
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