Posted by talabat is currently recruiting a Store Supervisor to join its operations team in Muscat, Oman. This full-time opportunity is ideal for experienced professionals with a background in supermarket, retail, or restaurant operations who are looking to advance their careers with one of the world’s leading local delivery platforms.
As part of the globally recognized Delivery Hero Group, talabat offers employees the opportunity to work in a fast-paced, technology-driven environment where operational excellence, customer satisfaction, and continuous improvement are highly valued. The successful candidate will oversee day-to-day store operations, inventory management, staff supervision, and order fulfillment while ensuring high operational standards are maintained.
This article provides everything you need to know about the Store Supervisor position, including job responsibilities, qualifications, required experience, benefits, visa sponsorship status, accommodation details, and how to apply.
About talabat
talabat is part of the Delivery Hero Group, one of the world’s largest local delivery platforms, operating in more than 70 countries. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is a member of the MDAX stock market index.
The company is committed to delivering a fast, reliable, and convenient customer experience while creating exciting career opportunities for professionals across its global operations.
Job Summary
- Position: Store Supervisor
- Company: talabat
- Location: Muscat, Oman
- Employment Type: Full-time
- Industry: Retail / Supermarket / Food Delivery Operations
Key Responsibilities
The successful candidate will be responsible for managing the entire day-to-day operations of the store, ensuring efficiency, productivity, and excellent customer service.
Primary responsibilities include:
- Overseeing end-to-end store operations.
- Managing staffing levels and employee scheduling.
- Supervising order processing, picking, packing, and stock replenishment.
- Coordinating inbound receiving and outbound order fulfillment.
- Monitoring inventory levels and preventing stock shortages or overstock situations.
- Implementing effective inventory control procedures.
- Ensuring accurate stock receiving in line with company policies and SOPs.
- Supervising store personnel and ensuring efficient resource utilization.
- Managing operational costs within approved budgets.
- Monitoring store profitability and operational performance.
- Identifying operational issues and recommending improvements.
- Reducing store shrinkage through effective control measures.
- Ensuring equipment and infrastructure are properly maintained.
- Supervising hygiene, sanitation, workplace safety, and security standards.
- Delivering excellent internal and external customer service.
- Coordinating maintenance activities with internal teams and third-party suppliers.
- Ensuring the safe use of material handling equipment.
- Working closely with the Operations Manager to resolve store challenges.
Qualifications
To be considered for this role, applicants should possess:
- At least 5–7 years of experience in a supermarket or restaurant environment.
- Strong leadership and supervisory skills.
- Excellent organizational and operational management abilities.
- Good communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Willingness to learn and adapt to changing business needs.
- Experience managing inventory and store operations.
Language Requirements
Candidates should possess:
- Fluency in English.
- Knowledge of Arabic is highly advantageous but not mandatory.
Skills Required
Ideal candidates should demonstrate:
- Team leadership
- Inventory management
- Staff scheduling
- Cost control
- Customer service excellence
- Warehouse and fulfillment operations
- Operational planning
- Attention to detail
- Communication skills
- Problem-solving abilities
- Time management
- Interpersonal and intercultural skills
Why Join talabat?
Working with talabat provides the opportunity to become part of one of the fastest-growing delivery companies in the world while building a rewarding career in retail and logistics operations.
Employees benefit from:
- Opportunity to work with an international company.
- Career development opportunities.
- Dynamic and collaborative work environment.
- Exposure to modern retail and logistics operations.
- Opportunities to grow within the Delivery Hero Group.
How to Apply
Interested candidates who meet the required qualifications and experience criteria should submit their application Apply Here.