Posted by Four Seasons Resort Lāna’i is hiring an Assistant Housekeeping Manager in Lāna‘i City, Hawaii, United States. This is a full-time hospitality management position offering an annual salary of $75,000 to $79,000.
The Assistant Housekeeping Manager will oversee daily housekeeping operations, supervise and develop team members, maintain guest room and public-area standards, and help ensure that guests receive service consistent with Four Seasons and Forbes Five-Star standards.
The position includes employer-contributed health benefits, retirement and wellness benefits, paid time off, employee meals, uniform dry cleaning, worldwide Four Seasons discounts, subsidized on-island housing, and inter-island airfare to Oahu. The listing also states that a limited L-1 visa sponsorship route may apply to candidates currently working in a managerial position at another Four Seasons location.
Job Overview
- Job Title: Assistant Housekeeping Manager
- Company: Four Seasons
- Property: Four Seasons Resort Lāna’i
- Location: Lāna‘i City, Hawaii, United States
- Employment Type: Full-time
- Salary: $75,000–$79,000 per year
- Job ID: REQ10379429
- Experience: Minimum 2 years of preferred supervisory experience in hotel or resort housekeeping
- Schedule: Seven-day, 24-hour hospitality operation; weekends and holidays required
- Work Authorization: Legal authorization to work in the United States required, subject to the stated L-1 exception
- Visa Sponsorship: L-1 visa sponsorship may be available to qualifying managers currently working at another Four Seasons location
- Accommodation: Owner-subsidized on-island housing
- Additional Travel Support: Inter-island airfare to Oahu
About Four Seasons Resort Lāna’i
Four Seasons Resort Lāna’i is a luxury oceanfront resort located on the southeastern coast of Lāna’i, Hawaii. The resort offers restaurants, including Nobu Lāna’i, a kids’ club, Tennis Garden, cultural programming, beach and pool facilities, the Hawanawana spa, and luxury retail boutiques.
The property also features a Jack Nicklaus-signature golf course and a range of island activities, including sunset sailing, whale watching, horseback riding, biking, hiking, and aerial adventures.
Four Seasons describes its workplace culture as centered on genuine hospitality, personal development, connection, and creating memorable experiences for guests, residents, and partners.
Job Description
The Assistant Housekeeping Manager will support the daily operation of the Housekeeping department at Four Seasons Resort Lāna’i.
The role involves leading housekeeping employees, coordinating shifts and assignments, monitoring productivity, inspecting guest areas, addressing guest requests and complaints, and maintaining the resort’s required standards of cleanliness and presentation.
The manager will also contribute to employee development through training, mentoring, coaching, and performance management while helping ensure that operational, safety, and service requirements are consistently followed.
Key Responsibilities
The Assistant Housekeeping Manager will:
- Supervise housekeeping employees working across guest rooms, public areas, and designated resort spaces.
- Interview, train, mentor, and coach housekeeping team members.
- Help employees consistently meet Four Seasons, Forbes Five-Star, and Five-Diamond standards.
- Conduct employee performance evaluations and administer corrective action when required.
- Complete accurate daily labor reporting and ensure bi-weekly payroll is submitted on time.
- Communicate operational issues and provide timely follow-up on guest requests and special requirements.
- Prepare staff schedules and coordinate daily housekeeping assignments.
- Oversee the smooth start and operation of each housekeeping shift.
- Monitor employee productivity and service quality.
- Conduct daily inspections of guest rooms, public areas, and Sensei Wellness spaces.
- Address guest complaints and requests professionally and discreetly.
- Accommodate special guest requests whenever possible.
- Communicate with guests both in person and by telephone.
- Maintain Four Seasons service standards during guest interactions.
- Take proactive steps to protect the safety, security, and well-being of guests and employees.
Qualifications and Requirements
Candidates should meet the following requirements:
- Legal authorization to work in the United States.
- A minimum of two years of supervisory experience in housekeeping within a hotel or resort environment is preferred.
- Availability to work in a hospitality operation that runs 24 hours a day, seven days a week.
- Availability to work weekends and holidays.
- Ability to remain standing for extended periods during shifts.
- Ability to lift up to 30 pounds.
- Ability to push and pull as required during work.
Visa Sponsorship Eligibility
The listing states that candidates generally need legal U.S. work authorization. However, candidates who are currently in a managerial position at another Four Seasons location may qualify for L-1 visa sponsorship.
The listing does not state that general visa sponsorship is available to all international applicants.
Salary and Benefits
The Assistant Housekeeping Manager position offers a salary of $75,000 to $79,000 per year.
The benefits listed by Four Seasons include:
- 100% employer-contributed medical, dental, and vision coverage.
- Retirement plan.
- Wellness credit.
- Travel credit.
- Paid time off.
- Holiday pay.
- Employee engagement and recognition events.
- Complimentary stays at Four Seasons properties worldwide.
- Exclusive Four Seasons discounts.
- Complimentary employee meals.
- Dry cleaning for employee uniforms.
- Owner-subsidized on-island housing.
- Inter-island airfare to Oahu.
- Learning and development programs.
- Employee-focused workplace culture.
Accommodation and Relocation Support
Four Seasons Resort Lāna’i states that owner-subsidized on-island housing is available as part of the benefits package.
The employer also lists inter-island airfare to Oahu and other resources among the benefits provided for employees.
The listing does not provide further details about the housing arrangement or eligibility requirements for these benefits.
Who Should Apply?
This opportunity is suited to housekeeping professionals with supervisory experience in a hotel or resort environment who are comfortable leading employees and maintaining high standards of guest service.
Suitable candidates should be able to manage daily housekeeping operations, coordinate staff schedules, inspect guest areas, address guest concerns, and support employee development.
Applicants should also be prepared for the operational demands of a 24-hour hospitality environment, including weekend and holiday availability.
Candidates currently holding managerial positions at another Four Seasons location may also want to review the stated L-1 visa sponsorship provision.
Frequently Asked Questions
What is the salary for the Assistant Housekeeping Manager job?
The advertised salary is $75,000 to $79,000 per year.
Where is the Assistant Housekeeping Manager position located?
The job is based at Four Seasons Resort Lāna’i in Lāna‘i City, Hawaii, United States.
Is the Assistant Housekeeping Manager position full-time?
Yes. The position is listed as full-time.
How much housekeeping supervisory experience is required?
The listing prefers candidates with at least two years of supervisory experience in housekeeping within a hotel or resort environment.
Does Four Seasons offer visa sponsorship for this position?
The listing states that candidates must have legal U.S. work authorization, but an exception may apply to a candidate currently working in a managerial position at another Four Seasons location who may qualify for L-1 visa sponsorship.
Is housing provided with the job?
The benefits include owner-subsidized on-island housing.
Are weekends and holidays required?
Yes. The resort operates 24 hours a day, seven days a week, and the position requires availability for weekends and holidays.
What physical requirements are listed?
The successful candidate must be able to stand for extended periods, lift up to 30 pounds, and push or pull as needed during shifts.
How to Apply
Interested candidates who meet the required qualifications and experience criteria should submit their application.
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